 Conversation 2: At the reception desk (2) |
| Frau Schulz |
Hello. I'd like to reserve a room for myself and my family please. We're two grown-ups and too children. |
| Ursula Wagner |
Yes, of course. I assume that the children are both younger than twelve, yes? |
| Frau Schulz |
Yes, they are only seven and half and nine and a half years old. |
| Ursula Wagner |
Then they can spend the night in your room free of charge. We have rooms with three beds and four beds for families. How long do you plan to stay? |
| Frau Schulz |
A week. |
| Ursula Wagner |
That would be from the sixteenth to the twenty-third of July? |
| Frau Schulz |
Yes, that's right. |
| Ursula Wagner |
And would you like half-board or just bed and breakfast? |
| Frau Schulz |
Um ... half-board, please. How much does that cost? |
| Ursula Wagner |
A double room with a bath and a balcony costs 100 euros per night, and that includes breakfast, service and VAT. Half-board costs an additional 20 euros per day. |
| Frau Schulz |
That's fine. |
| Ursula Wagner |
Do you have any special wishes? |
| Frau Schulz |
Yes. My husband is disabled. Does the hotel have wheelchair facilities? |
| Ursula Wagner |
Yes, of course. We have two handicap rooms for disabled guests on the ground floor. They are furnished so as to be suitable for wheelchairs and are a little bigger than the other rooms. The hotel naturally also has a lift to all floors. |
| Frau Schulz |
We absolutely have to have a quite room, if possible on a non-smoking floor. |
| Ursula Wagner |
Yes, that's no problem. We have fifteen non-smoking rooms. |
| Frau Schulz |
We'd also like satellite television. |
| Ursula Wagner |
In our hotel rooms there are cable TV sets with cable TV, in-house video and remore control. |
| Frau Schulz |
Is the hotel family-friendly? |
| Ursula Wagner |
Yes, we have a children's playground for our guests. Unfortunately pets are not allowed. |
| Frau Schulz |
Good. We'll take the room. |
| Ursula Wagner |
Please fill out the registration form. Enjoy your stay! |
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